Case Study  ·

Outsourcing 101

·

Boosting sales pipeline and revenue for a debt relief services provider

By

Connext

·

Published on

November 11, 2025

(

Updated

January 1, 2026

)

·

min read

Discover how Connext built a high-performing offshore outbound sales team that helped a U.S. debt relief company generate over $5M in converted sales.

35%

Faster estimate turnaround

$180K

Saved in annual overhead

3 weeks

To onboard estimators

0

Missed bid deadlines

How Connext Helped a Debt Relief Company Drive Over $5 Million in Converted Sales Through an Offshore Outbound Team

Overview

In a highly competitive market, a California-based debt relief services provider needed a more efficient way to reach and convert qualified leads. Partnering with Connext, the company built a dedicated offshore outbound sales team to strengthen its front-end sales funnel. Within months, the team was driving measurable impact—setting meetings, qualifying prospects, and generating millions in converted sales. Through rapid scaling and performance management, the partnership not only improved revenue growth but also helped the company stand out in a crowded industry.

Key Highlights

  • Rapid Offshore Team Growth: Expanded from 1 to 4 outbound sales specialists within months, including a Team Leader for quality oversight.
  • Revenue Impact: Generated $3 million in converted sales in 2024 and $2.3 million in Q1 2025, directly improving top-line performance.
  • High-Quality Lead Conversion: Consistently delivered qualified, high-intent leads that strengthened the client’s sales funnel and competitive positioning.

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The Challenge

A company-wide hiring freeze left the client’s project teams without enough in-house estimators to keep pace with a growing pipeline of construction and engineering bids. In an industry where precise cost estimating is the foundation of effective project budgeting and resource allocation, every delayed estimate risked a missed submission deadline — and a lost contract.

The Approach

Connext matched the client with independent contractors who specialized in construction cost estimating, then helped rebuild a structured, multi-step budgeting process from the ground up:

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“Connext gave us senior-level estimating expertise exactly when our hands were tied on headcount. We hit every bid deadline that quarter — something we weren’t sure was possible.”

VP of Operations, Engineering & Construction Client

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