Get the dedicated team and day-to-day control of your own offshore center, with no entity to set up. When you’re ready to own it, the path is already built in.
Plan your captive-style teamAn offshore captive model is when a company owns its own offshore entity. That entity runs functions like IT, finance, or customer support.
The company owns its own offshore entity, and that entity runs the functions.
The company controls the team fully.
It also carries the entity, payroll, compliance, facilities, and hiring.
The other way
Some companies get the same control through a partner that employs the team and runs that infrastructure instead.
A captive promises a team that’s fully yours. It also means incorporating abroad, registering for local payroll and tax, signing a lease, and hiring an HR team before your first person starts.
For many companies, the control is the point. The setup is the obstacle.
Demand for captive-style control is mainstream. Deloitte’s 2024 Global Outsourcing Survey found 78% of organizations already use global in-house centers. It also found 70% had brought some outsourced work back in-house over the previous five years. Before a captive’s first hire, the company has to build six things:
Incorporation in the host country, with local directors, banking, and accounting.
Local payroll, statutory benefits, and tax filings under host-country rules.
Employment contracts, leave rules, and termination procedures that follow local law.
A local team to source, screen, hire, onboard, and retain people.
Leaders on the ground who run day-to-day operations and performance.
Office space, secure networks, equipment, and data protection controls.
A fully owned captive tends to fit large organizations with long time horizons, stable headcount, and the appetite to run a foreign entity. For companies that want the control without carrying all six of those builds, a captive-style team is the faster route.
Every block a captive needs already exists at Connext. Here’s what you’d build yourself, and what’s already running.
You direct the work.
You set the priorities.
You choose the people.
Your side stays the same as in a captive.
Connext acts as Employer of Record in the Philippines, India, Colombia, and Mexico. No entity required to start.
Handled in-country by Connext under local law.
Every search starts with your role. Only the top 4% of applicants are sent to you, and you choose every hire.
Purpose-built workstations, real pantries, weekend events, competitive pay, and full benefits. At 90 days, 94% of team members are still on their teams.
A dedicated in-country team manager at a 35:1 employee-to-manager ratio, with weekly account reviews.
Secure delivery centers with biometric access, encrypted workstations, and SOC 2 Type II certified controls.
Your team works only for you, inside your systems, under your direction.
You set the goals, KPIs, and processes, and approve every hire.
Connext employs the team as Employer of Record and runs payroll, compliance, facilities, IT, and local management.
If owning the center is the long-term goal, the path is built in. Connext’s build operate transfer (BOT) model lets you start with a captive-style team and move it to your own entity later.
Roles are defined, people are recruited and approved by you, and secure seats and systems are set up.
Your leaders direct the work. Connext runs HR, payroll, compliance, and infrastructure on the ground.
When you decide, team contracts, infrastructure, and processes move to your own legal entity. Many companies never transfer and keep the partnership instead.
From the start of the build to a completed transfer typically takes 18 to 36 months.
| Factor | Traditional captive | BPO outsourcing | Connext model |
|---|---|---|---|
| Who owns the entity | You | The vendor | Connext employs the team; optional transfer to your entity later |
| Setup before the first hire | Entity, registrations, lease, IT, and an HR team | Contract and onboarding | Role scoping and recruiting; no entity needed |
| Who chooses the people | You | Usually the vendor | You, from the top 4% of applicants |
| Day-to-day control | Full | Vendor-managed, often to service levels | You direct the work, supported by an in-country manager at 35:1 |
| Compliance and HR burden | Yours | The vendor’s | Connext’s, as Employer of Record |
| Flexibility | Hard to scale down or exit | Set by the contract | Month-to-month contracts; start with one role |
| Path to ownership | Already owned | None | Optional build operate transfer |
A global investment firm couldn’t find highly technical finance talent in the U.S. Connext built a team of fund accountants, treasury analysts, FP&A analysts, and regulatory reporting specialists. The first team’s results led more departments and affiliated companies to bring on Connext teams of their own.
Read the case studyAn MSP’s previous offshore vendor left it running its teams alone. Connext assigned a full-time operations manager, took over employee support and engagement, and transitioned 28 team members from the prior provider. The team grew from 1 to 39 across the Philippines and Mexico.
Read the case studyA software company started with a small pilot in 2022. The team grew to nearly 60 professionals across fulfillment, reconciliation, client support, ServiceNow, and implementation. It now supports clients in North America, Europe, and Asia.
“Their team delivers consistently, adapts quickly, and has become an integral part of our success story.”
Dedicated offshore teams that run full functions the way a captive would, inside your systems and under your leadership. Start with one function and add the next when the first one proves out.
| Role | Entry (1–2 yrs) | Mid (3–4 yrs) | Senior (5+ yrs) |
|---|---|---|---|
| Accounting associate | $2,018–$2,110 | $2,221–$2,329 | $2,466–$2,604 |
| Help desk / technical support | $1,982–$2,250 | $2,250–$2,518 | $2,518–$2,920 |
| Customer support | $1,755–$1,818 | $1,818–$1,911 | $1,974–$2,156 |
Illustrative monthly rates per full-time team member, fully loaded. Final rates depend on role scope, experience, and location.
Build a team by role and headcount, then compare the fully loaded in-house cost with a Connext captive-style team. Savings vary by role, seniority, and location, so the calculator shows your number, not an average.
Open the pricing calculatorBook a call with a Connext offshore team specialist. We’ll map the functions you want to bring offshore and build a cost breakdown for your exact team. We’ll also walk through what an eventual transfer would involve.
Book a captive model consultYour team works only for you, inside your systems, under your direction.
Connext is the Employer of Record in four countries, so you skip incorporation, registrations, and local payroll setup.
At 90 days, 94% of team members are still on their teams, and 98% of clients stay with Connext.
A dedicated in-country team manager reviews your account every week.
SOC 2 Type II certification, biometric facility access, and encrypted workstations.
Start with one role on a month-to-month contract, grow from a pilot to a department, and transfer the team to your own entity if you choose.
Connext gives you the people, control, and infrastructure of an offshore captive from day one. You decide how far it goes, including whether to own it.
Talk to an offshore team specialist
