Offshore staffing pricing: what a dedicated team costs

Dedicated offshore employees start at about $1,800 a month in the Philippines. See the rate for your role, what the price covers, and what changes your quote.

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Roles available, priced by seniority band

Quick answer

A Connext dedicated team is a group of full-time offshore employees who work only for your company, priced as the employee’s actual compensation plus a Connext management fee. Connext recruits, employs, houses and manages them in-country. You interview and approve every hire and direct the daily work. Monthly all-in rates start near $1,800 per role.

Why offshore quotes are hard to compare

Cost, speed and data safety are the first three questions buyers bring to Connext. Cost comes first, and it is the one most price lists answer worst.

Rates arrive without assumptions

A number with no stated country, seniority, hours or inclusions cannot be compared with another number. The tables below state all four.

The invoice can grow after signature

Seat fees, platform charges and conversion penalties are the add-ons buyers ask about. Connext itemizes every variable item and confirms it in writing before you sign.

Savings can disappear into management time and turnover

A low rate that needs a manager to watch it all day is not a saving. Connext places an in-country operations manager over each team, so your managers direct the work and do not run payroll, HR or facilities.

“Connext’s services in providing our business with a talented employee were unmatched. We have worked with four different outsourcing companies and no one can perform to the level of Connext.”

Senior Business Strategist, Transportation Company

See what a team like yours costs

Pricing terms, defined

01

Dedicated team

Full-time employees who work only for your company, inside your systems, on your schedule.

02

Cost-plus pricing

You pay the employee’s actual compensation and benefits plus a flat Connext management fee. Both parts are visible.

03

Bill rate

The monthly amount Connext invoices for one employee. The rate card below lists bill rates.

04

Employer of record (EOR)

Connext is the legal employer in-country and handles payroll, benefits and employment-law compliance, so you do not need your own subsidiary.

05

Management fee

Connext’s flat charge for recruiting, HR, compliance, facilities, IT and performance oversight.

06

U.S. loaded cost

The monthly cost of an equivalent U.S. hire with all benefits.

07

Shared BPO seat

A seat in a pooled team that can serve several clients. Typical; terms vary by provider.

08

Staff augmentation

A vendor supplies individual contractors who work under your direction. Typical; terms vary by provider.

Monthly rates by role

Full-time employee, monthly, USD. Each rate is a bill rate that covers compensation, benefits, compliance, standard facilities and equipment, and Connext management.

These figures are simulations of role prices. Given a job description, Connext can provide more accurate pricing for your needs.

Price a role not listed

What is inside the monthly rate

Every dedicated-team rate has two parts. The first is the employee’s compensation and benefits. The second is the Connext management fee, a flat charge that covers the operating side of the team.

What the monthly rate covers

Line item

Part

In the rate?

What it covers

Base salary

Compensation

Yes

Set by role, seniority and market.

Benefits

Compensation

Yes

In-country statutory and company benefits.

Employer of record, payroll, compliance

Fee

Yes

Connext is the legal employer; you carry no local employment-law exposure.

Recruiting and onboarding

Fee

Yes

Sourcing, screening, candidate packets and onboarding.

Facilities, IT, connectivity

Fee

Yes

Standard office space, equipment and connectivity.

Management and HR

Fee

Yes

In-country operations manager, performance oversight and HR support.

Replacement if someone leaves

Fee

Yes

Connext manages the replacement recruitment.

What can cost extra

Pre-approved overtime

Hours above the standard full-time week, approved by you in advance.

Shift or onsite differential

Overnight or off-hours schedules, and seats in a Connext office instead of a home setup.

Elevated security setup

Roles that handle PHI or PII. Connext signs Business Associate Agreements for HIPAA-covered engagements.

Annual salary adjustments

Market-based raises for retention.

Every extra is itemized and confirmed in writing before you sign.

Is there an upfront recruiting fee?

No. Recruiting cost is inside the management fee, and Connext charges you only once you choose the employee. Recruiting starts under a signed agreement with Connext.

How does changing headcount change the bill?

The bill moves with the number of seats. Contracts are flexible, with no long-term lock-in, and you can adjust headcount without the legal or financial risk of local layoffs because Connext is the employer of record.

What changes your quote

Role seniority

The largest lever for technical and finance roles; a smaller one for contact center roles.

Country

Each country has its own rate card.

Working hours

U.S.-aligned hours are the baseline. Overnight or shifted schedules can add differential pay.

Team size

Larger teams can qualify for a lower management fee.

Facilities

A home setup is standard; a Connext office seat can add cost.

Equipment

Standard equipment is in the rate; specialized hardware is quoted, or client can provide it.

Security and compliance

Roles that handle PHI or PII need an elevated setup, priced as a line item.

Sample quote: a six-person healthcare billing team

This is a defined example, not a universal rate.

Seat (qty)

Band

Monthly each

Monthly subtotal

Healthcare specialist team lead (1)

3–4 years

$2,672–2,974

$2,672–2,974

Medical billing specialist (4)

3–4 years

$1,872–1,970

$7,488–7,880

Credentialing specialist (1)

3–4 years

$2,010–2,156

$2,010–2,156

Team total

Six seats, per month

Same six seats at U.S. loaded cost

$34,536

Connext, per month (6 seats)

$12,170–13,010

$263,352 a year at the midpoint (about 64% lower)

Connext, per year: $146,040–156,120. This is a simulation; given your job descriptions, Connext provides exact pricing.

“I’ve worked with several accounting support teams in the Philippines at my previous workplace, and I can wholeheartedly say that you folks are the best I’ve ever worked with.”

Alison Inafuku, Accounting Manager, Tony Hawaii Automotive Group

Price your own team

Dedicated employee, shared BPO seat or staff augmentation

The three models differ in who employs the person, who directs the work, and where cost surprises appear. The BPO and staff augmentation columns describe typical arrangements; terms vary by provider.

Factor

Connext dedicated employee

Shared BPO seat

Staff augmentation

Who they work for

Only your company, full time

Often a pooled team serving several clients

Your company, supplied by a vendor

Who employs them

Connext, as employer of record in-country

The BPO vendor

The staffing vendor or the contractor

Who directs daily work

You; a Connext operations manager owns performance and HR

Vendor supervisors, against service levels

You

Hiring control

You interview and approve every hire

Vendor assigns agents

Varies; usually you choose

How it is priced

Compensation plus a flat management fee, itemized

Per seat, hour, transaction or outcome

Hourly or monthly markup on pay

Where cost surprises appear

Extras itemized in writing before signing

Volume tiers, seat minimums, platform fees

Markups, conversion fees

Best fit

Roles you want to own, train and grow

Variable-volume, standardized queues

Short projects and specialist gaps

How does a dedicated employee compare with a U.S. hire?

The monthly gap is large, and the invisible costs on the U.S. side widen it.

Pay and benefits

For a U.S. hire, benefits averaged 30.0% of employer compensation cost for private industry workers in June 2026, according to the U.S. Bureau of Labor Statistics. With Connext, pay and benefits sit inside the monthly rate.

Recruiting

A U.S. hire means agency fees or internal recruiter time. With Connext, recruiting is included in the rate.

Management time

For a U.S. hire, your managers handle HR, payroll questions and performance. With Connext, an operations manager handles HR and in-country administration, and you direct the work.

Turnover

Gallup puts the cost of replacing an employee at one-half to two times annual salary. When a Connext employee leaves, Connext manages recruiting the replacement.

Infrastructure

A U.S. hire needs an office, equipment and software seats. A Connext employee comes with office, equipment and IT support (24/5).

Labor laws and compliance

A U.S. company can set up its own entity to hire offshore, but doing it for teams of 100 or fewer employees is not efficient, and navigating local labor laws from the U.S. is slow. Connext already knows the local laws and regulations, and as employer of record it handles payroll, benefits and employment-law compliance.

What you control, and what Connext carries

You approve every hire.

Connext presents candidate packets; you interview and choose.

An in-country operations manager owns performance.

Training standards, KPIs and HR sit with Connext.

Connext is the employer of record.

No subsidiary, local payroll or local employment-law exposure for you.

Security is audited.

SOC 2 Type II audited, HIPAA, GDPR; ISO 7001 and PCI DSS compliant.

Candidates pass several screening filters before they reach you.

“Incredible Service, Affordable Price = Great Relationship And Value”

SVP Operations, Software Company

Talk to Connext about your team

What a Connext quote includes

• A rate for each role at the right seniority band, in your country of choice.
• Every variable item itemized, such as overtime, differentials and security setup, confirmed in writing before you sign.
• A hiring timeline: first candidate slate in 5 to 7 business days, with an average of 21 days from kickoff to hire for standard roles.
• Three inputs from you to start: your workflow documented at the task level, your success metrics, and a named point of contact.

FAQ

Is there a minimum team size?
No. A team can start with one or several full-time employees, and scale with Connext.
What are the contract terms?
Flexible. You are not locked into a long-term commitment, and you can adjust headcount without the legal or financial risk of local layoffs.
What are the setup costs?
The monthly rate covers recruiting, retention, EOR, equipment, IT helpdesk 24/5. For in-office employees there is a facilities fee depending on the location and requirements.
What does the monthly rate include?
Base compensation, benefits, compliance, infrastructure and management overhead. Pre-approved overtime, shift or onsite differential, and elevated security setups for PHI or PII are priced separately, itemized, and confirmed in writing before you sign.
What can change the bill after I sign?
Only items confirmed in writing before signing, such as pre-approved overtime and differentials. Headcount changes move the bill seat by seat.
What happens if an employee leaves or underperforms?
Connext manages recruiting, onboarding and HR, provides a replacement, and flags performance issues early through its operations manager.
How fast can a team start?
The first candidate slate arrives in 5 to 7 business days, and standard roles average 21 days from kickoff to hire. You interview and approve every hire.
Can I hire an employee directly later?
It is possible to do a BOT (Build-Operate-Transfer) model.
What does Connext need to price my team?
A job description and calibration call. Once this is agreed upon, other things that are needed are: your workflow documented at the task level, your success metrics, and a named point of contact. To price seats precisely, add the role list or job descriptions, seniority, working hours, headcount and any PHI or PII handling.
How much cheaper is a Connext employee than a U.S. hire?
Savings can run from 54% to 81% by role against U.S. loaded cost. These are simulations; exact savings depend on your roles, seniority and hours.

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