Already working with independent contractors?

 Here's what changes when you move to Connext.

Moving contractors to full time employment isn't just a compliance fix  it changes how committed your team is to your business. Full time employees under Connext get consistent income, real benefits, and legal protections. That stability shows: contractors have no reason to stay if a better offer comes along; Connext employees average 3+ years with the same client.

24/7 IT support

Our IT Team works around the clock to ensure that your team is running smoothly and your data is secure.

Equipment

Connext provides all hardware for employees and monitors this hardware through anti-virus support and our proprietary uptime monitoring tool.

Type 2 SOC 2 certified

Connext is SOC 2 certified, ensuring the highest standards of data security, privacy, and compliance to protect your business and build trust.

Secured facilities

In all of our offices you will find biometric security on doors, locker rooms for electronics, and clean desk policies. In addition, we can provide private rooms by request.

Independent Contractor
Connext
Management authority
Independent ContractorLimited, lacks management authority
ConnextFull oversight through your dedicated Service Delivery Manager
Compliance risk
Independent ContractorHigh, but with compliance risk
ConnextFully compliant Employer of Record model
Stability
Independent ContractorUnstable, short term
Connext80%+ annual retention, 3+ year average tenure
Cost structure
Independent ContractorVariable cost structure
ConnextPredictable, all-inclusive monthly fee
Output quality
Independent ContractorQuick but inconsistent output
ConnextManaged against clear KPIs and SLAs

Better employee stability

Data security

Employees use company-provided hardware, so data stays within secure, monitored environments closing the vulnerability gap that comes with contractors working on personal devices.

Outsourced HR administration

Connext handles payroll, benefits, legal compliance, and background checks. Your Service Delivery Manager acts as "boots on the ground," managing day-to-day operations.

Frequently asked questions

How does Connext's recruiting process work?
Connext handles sourcing, screening, and first-round interviews on your behalf using AI-enabled tools and a database of over 10,000 candidates. The process is tailored to your role requirements with an average time to hire of just 21 days.
What equipment does Connext provide to team members?
Connext provides employee equipment and secure global facilities, and never stores your data offshore.
What does a Connext Service Delivery Manager do?
Every client gets a dedicated Operations Manager who runs weekly reviews and manages performance proactively, so your offshore team is co-managed rather than left on its own.
Is Connext certified for data security compliance?
Yes. Connext operates under a SOC 2 Type II attestation covering all four delivery centers, handles protected health information under signed Business Associate Agreements for HIPAA, follows GDPR-ready processes, and is registered with the Philippines' National Privacy Commission. Information security management and card payment workflows follow controls aligned with the ISO 27001 and PCI DSS standards.
What does Connext handle as an Employer of Record?
You manage performance, we manage the paperwork. Connext is the legal employer in-country and takes care of contracts, payroll, benefits and local compliance.
What does the Contractor Transitions service involve?
If you are already working with independent contractors, Connext transitions them into a compliant, fully supported offshore team without losing the people you already trust.
Where are Connext's offices located?
Connext operates offices in the Philippines, Colombia, Mexico and India.
Do I need to already have staff to get started with Connext?
No. Most clients start from zero: Connext recruits, hires and onboards the team for you, and you keep control of how they work. If you already have contractors or staff in place, we transition them instead so you do not lose the people you trust.
What security measures are in place at Connext facilities?
Teams work from more than 50,000 sq ft of secure, purpose-built workspace with 24/7 managed IT support, secure VPN access and full technology integration.
What kind of support is available after my team is up and running?
Your Operations Manager stays with the account, running weekly performance reviews and retention management that keeps annual attrition around 20% versus a 50% industry standard.
Teams  we can help you build
Every client receives the full suite of Connext outsourcing services, enabling you to easily build and manage your offshore team

Our case studies

Scale Behavioral Health Revenue Cycle Operations Without Compromising Quality

See how a behavioral health billing company scaled from 37 to 66 facilities with strong reimbursement, compliance, and quality performance.

Find out more

Scaling Order Processing and Accounting Support for a Hawaii-Based Food Distributor

Build offshore teams for order processing, invoicing, picking tickets, and accounting support. Scale your food distribution business faster.

Find out more

They Were Already Offshoring. It Just Wasn't Working

See how a U.S. IT company replaced a costly contractor with a structured offshore service desk — starting with just two hires. Download the case study.

Find out more