Case Study  ·

IT and Development

·

IT staff augmentation for payment services company

By

Connext

·

Published on

March 13, 2025

(

Updated

July 16, 2025

)

·

min read

Connext provided tech talent for a payment services company, enabling fast scaling, system support, and cost-effective IT growth.

35%

Faster estimate turnaround

$180K

Saved in annual overhead

3 weeks

To onboard estimators

0

Missed bid deadlines

Overview

Discover a transformative guide that empowers payment services companies to revolutionize their IT operations. This comprehensive resource dives into the strategic benefits of IT staff augmentation, offering practical insights on how to scale your tech team efficiently while optimizing costs and performance. Inside, you'll explore actionable frameworks, industry best practices, and real-world examples that illustrate how a global talent pool can drive innovation and keep you ahead in a competitive market. While the guide is backed by Connext’s extensive expertise in global BPO staffing, its focus is on delivering clear, step-by-step strategies that you can implement immediately to enhance your IT capabilities.

Key Takeaways

  • Scalable Solutions: Learn how to rapidly expand your IT team with the right skill sets to meet evolving business demands.
  • Cost Optimization: Discover effective methods to manage and reduce operational costs without compromising quality.
  • Innovative Strategies: Gain insights into leveraging emerging technologies and best practices to foster continuous innovation.
  • Global Talent Access: Understand the advantages of tapping into a worldwide network of experts to build a resilient, agile IT workforce.

Ready to transform your IT strategy? Download the full guide here.

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IT staff augmentation for payment services company

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The Challenge

A company-wide hiring freeze left the client’s project teams without enough in-house estimators to keep pace with a growing pipeline of construction and engineering bids. In an industry where precise cost estimating is the foundation of effective project budgeting and resource allocation, every delayed estimate risked a missed submission deadline — and a lost contract.

The Approach

Connext matched the client with independent contractors who specialized in construction cost estimating, then helped rebuild a structured, multi-step budgeting process from the ground up:

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“Connext gave us senior-level estimating expertise exactly when our hands were tied on headcount. We hit every bid deadline that quarter — something we weren’t sure was possible.”

VP of Operations, Engineering & Construction Client

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