Case Study ·
Outsourcing 101
·
By
Connext
·
Published on
November 21, 2025
·
min read
Discover how Connext helped a fintech company build a 60+ person global team and strengthen title, closing, and bilingual customer care operations.
35%
Faster estimate turnaround
$180K
Saved in annual overhead
3 weeks
To onboard estimators
0
Missed bid deadlines
A fast-growing digital lending company partnered with Connext to support its rapid expansion across the U.S. Starting with just four offshore employees in 2023, the company scaled to 20 within a year—and is projected to reach 66 by 2025. With Connext’s help, they built specialized teams for title, closing, and customer support while launching a bilingual HelpDesk to better serve their national customer base.
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A company-wide hiring freeze left the client’s project teams without enough in-house estimators to keep pace with a growing pipeline of construction and engineering bids. In an industry where precise cost estimating is the foundation of effective project budgeting and resource allocation, every delayed estimate risked a missed submission deadline — and a lost contract.
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VP of Operations, Engineering & Construction Client
See how a behavioral health billing company scaled from 37 to 66 facilities with strong reimbursement, compliance, and quality performance.
Find out more
Build offshore teams for order processing, invoicing, picking tickets, and accounting support. Scale your food distribution business faster.
Find out more
See how a U.S. IT company replaced a costly contractor with a structured offshore service desk — starting with just two hires. Download the case study.
Find out more
