Case Study ·
Back-office Support
·
By
Connext
·
Published on
March 15, 2025
(
Updated
July 16, 2025
)
·
min read
See how Connext built a custom offshore team to help a records retrieval company improve speed, accuracy, and scalability.

35%
Faster estimate turnaround
$180K
Saved in annual overhead
3 weeks
To onboard estimators
0
Missed bid deadlines
Discover how a custom offshore team can unlock new levels of growth and efficiency. This case study reveals the real-life journey of a records retrieval company that scaled its operations by tapping into the power of tailored offshore support.
Inside this guide, you'll find:
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A company-wide hiring freeze left the client’s project teams without enough in-house estimators to keep pace with a growing pipeline of construction and engineering bids. In an industry where precise cost estimating is the foundation of effective project budgeting and resource allocation, every delayed estimate risked a missed submission deadline — and a lost contract.
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VP of Operations, Engineering & Construction Client
See how a behavioral health billing company scaled from 37 to 66 facilities with strong reimbursement, compliance, and quality performance.
Find out more
Build offshore teams for order processing, invoicing, picking tickets, and accounting support. Scale your food distribution business faster.
Find out more
See how a U.S. IT company replaced a costly contractor with a structured offshore service desk — starting with just two hires. Download the case study.
Find out more