Case Study ·
Healthcare
·
By
Connext
·
Published on
March 15, 2025
(
Updated
July 16, 2025
)
·
min read
Learn how a dental software company improved workflow and support by transitioning to Connext’s offshore team model.
35%
Faster estimate turnaround
$180K
Saved in annual overhead
3 weeks
To onboard estimators
0
Missed bid deadlines
Looking to streamline operations and boost efficiency in your software company?
This case study explores how a dental software company overcame operational bottlenecks by transitioning to a dedicated offshore support team. Faced with inefficiencies in customer support and administrative tasks, the company leveraged outsourcing to enhance productivity, reduce costs, and improve service delivery.
Download the full case study to see how outsourcing with Connext helped transform their operations.
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A company-wide hiring freeze left the client’s project teams without enough in-house estimators to keep pace with a growing pipeline of construction and engineering bids. In an industry where precise cost estimating is the foundation of effective project budgeting and resource allocation, every delayed estimate risked a missed submission deadline — and a lost contract.
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VP of Operations, Engineering & Construction Client
See how a behavioral health billing company scaled from 37 to 66 facilities with strong reimbursement, compliance, and quality performance.
Find out more
Build offshore teams for order processing, invoicing, picking tickets, and accounting support. Scale your food distribution business faster.
Find out more
See how a U.S. IT company replaced a costly contractor with a structured offshore service desk — starting with just two hires. Download the case study.
Find out more
