Secure Offshore Staffing and Compliant Outsourcing

SOC 2 Type II

Independently audited controls over security, availability, and confidentiality

ISO 27001

Information security controls aligned with the ISO 27001 framework, applied across every delivery center.

HIPAA

Compliant handling of protected health information

GDPR

Data protection standards for companies with EU exposure

PCI DSS

Secure handling of payment card data

NPC Registration

Registered with the Philippines' National Privacy Commission

Physical access:

Biometric entry, CCTV monitoring, clean desk policy, and private rooms available on request. Not "secure facilities" as a claim a walkthrough you can request before signing.

Device and network control:

Connext-provisioned hardware only, no personal devices on client systems, VPN-tunneled access, and antivirus enforced fleet-wide.

People and process:

Every hire passes a background check before starting, signs an NDA, and is trained on your specific data-handling requirements — not a generic security course.

Your vendor review shouldn't be the hard part

Extending your team offshore shouldn't mean extending your risk. Connext gives your IT and legal teams documented controls and straight answers before your first hire starts.

Build a Secure Offshore Team

Connext team reviewing security documentation

Connext operations centre monitoring equipment uptime

24/7 IT support and equipment monitoring

Connext-provided hardware, monitored for uptime, backed by a 24/7 Operations Center — so security doesn't stop when the workday does.

Frequently asked questions

How does Connext's recruiting process work?

Connext handles sourcing, screening, and first-round interviews on your behalf using AI-enabled tools and a database of over 10,000 candidates. The process is tailored to your role requirements with an average time to hire of just 21 days.

What equipment does Connext provide to team members?

Connext provides employee equipment and secure global facilities, and never stores your data offshore.

What does a Connext Service Delivery Manager do?

Every client gets a dedicated Operations Manager who runs weekly reviews and manages performance proactively, so your offshore team is co-managed rather than left on its own.

Is Connext certified for data security compliance?

Yes. Connext operates under a SOC 2 Type II attestation covering all four delivery centers, handles protected health information under signed Business Associate Agreements for HIPAA, follows GDPR-ready processes, and is registered with the Philippines' National Privacy Commission. Information security management and card payment workflows follow controls aligned with the ISO 27001 and PCI DSS standards.

What does Connext handle as an Employer of Record?

You manage performance, we manage the paperwork. Connext is the legal employer in-country and takes care of contracts, payroll, benefits and local compliance.

What does the Contractor Transitions service involve?

If you are already working with independent contractors, Connext transitions them into a compliant, fully supported offshore team without losing the people you already trust.

Where are Connext's offices located?

Connext operates offices in the Philippines, Colombia, Mexico and India.

Do I need to already have staff to get started with Connext?

No. Most clients start from zero: Connext recruits, hires and onboards the team for you, and you keep control of how they work. If you already have contractors or staff in place, we transition them instead so you do not lose the people you trust.

What security measures are in place at Connext facilities?

Teams work from more than 50,000 sq ft of secure, purpose-built workspace with 24/7 managed IT support, secure VPN access and full technology integration.

What kind of support is available after my team is up and running?

Your Operations Manager stays with the account, running weekly performance reviews and retention management that keeps annual attrition around 20% versus a 50% industry standard.

Secure by design, certified to prove it.

Every framework your legal and IT teams ask about, already covered.

Your vendor review shouldn't be the hard part

24/7 IT support and equipment monitoring

Frequently asked questions

Our case studies

Scale Behavioral Health Revenue Cycle Operations Without Compromising Quality

Scaling Order Processing and Accounting Support for a Hawaii-Based Food Distributor

They Were Already Offshoring. It Just Wasn't Working