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Work happens inside your systems under your access controls, from SOC 2 Type II certified delivery sites with biometric access and a clean-desk policy. No client data is stored on offshore servers, and every engagement is backed by a signed Business Associate Agreement.

You define the standards and the sign-off; Connext keeps the staff trained and managed against them, with an in-country team manager and weekly account reviews. Because the requirements change, the workflow and checklist stay under your control rather than being fixed by a vendor.

Yes. Clients can start with as few as two full-time staff and scale as volume grows, rather than committing to a minimum headcount. Agreements run month to month with a 30-day termination period, so capacity can follow onboarding cycles.

Turnaround still depends on how fast payers, boards, and primary sources respond, which is outside anyone’s control. What changes is that the chasing, documenting, and follow-up stops competing with your team’s other work, so nothing sits waiting for someone to pick it up.

No, and the distinction matters. Connext staffs and co-manages the specialists who do the credentialing work; it does not act as an accredited CVO or take on delegated credentialing decisions. Your organization keeps the process, the standards, and the sign-off.

Verifying and validating provider qualifications: licenses, certifications, education, training, and work history, plus the documentation and re-credentialing cycles that follow. Credentialing Specialists run those workflows inside your systems and against your standards.