Heading

Encounter to clean claim, without the backlog

Fondo suave azul y naranja

The Connext difference

By hiring and retaining the top 1% of global talent Connext build teams that drive innovation, maintain high standards, and deliver exceptional results.

Easilyscalable

We use AI and industry knowledge to find candidates fast, building your team in just 21 days on average.

Multi-countryoperations

With entities worldwide, we access the top 1% of talent and guide you to the best location or build multi-site teams.

Experience

We have over ten years of successful operations and industry experts on our team to ensure your success.

Datasecurity

Connext provides employee equipment, secure global facilities, and never stores your data offshore.

You keep the process. We keep the people.

Connext is not a hands-off vendor. Your team keeps control of the workflow, the quality standards and the reporting cadence. Connext recruits the staff, employs them in-country, and gives you an in-country team manager with weekly account reviews and direct reporting on quality and utilization.

21 days

average time to first hire

Send a job description and Connext handles sourcing, screening and onboarding from there.

Top 4%

of applicants endorsed

Candidates are vetted against your own job description before anyone reaches your desk.

$0

upfront recruitment cost

You pay for the dedicated team you build, month to month, with 30 days notice.

Appeals Specialist

Works the denials: corrects and resubmits claims, resolves discrepancies, and processes refund requests and settlements.

Elit eiusmod ut

Eiusmod ut dolore enim veniam exercitation nisi ea duis dolor voluptate cillum nulla sint non culpa deserunt id lorem sit adipiscing do incididunt et aliqua

Elit eiusmod ut

Eiusmod ut dolore enim veniam exercitation nisi ea duis dolor voluptate cillum nulla sint non culpa deserunt id lorem sit adipiscing do incididunt et aliqua

Elit eiusmod ut

Eiusmod ut dolore enim veniam exercitation nisi ea duis dolor voluptate cillum nulla sint non culpa deserunt id lorem sit adipiscing do incididunt et aliqua

SOC 2 Type II

HIPAA, with a signed BAA

No client data stored offshore

Roles we staff

Medical Coder

Assigns codes from clinical documentation, with your specialty and certification requirements set in the job description.

  • Codes assigned from clinical documentation
  • Specialty and certification requirements per your brief
  • Queries raised when documentation is unclear

Coding Auditor

Reviews coded work before submission, so accuracy checks happen inside the batch rather than after a denial.

  • Coded work reviewed before submission
  • Error patterns reported back to the team
  • Accuracy measured against your standards

Charge Entry Specialist

Enters charges from the encounter into your system, keeping the gap between visit and clean claim short.

  • Charges entered from the encounter
  • Missing charges chased with the provider
  • Batch totals reconciled daily

Not sure which roles you need, or how many? Bring us the workload and we will map the team with you.

Book a meeting

CLIENT STORIES

Don't take our word for it.

Hear from the companies that made the switch and never looked back.

Company Client

Company Client

Company Client

Company Client

Company Client

Company Client

Neil Tagawa

CEO, RedHammer LLC

Ernest Sutton, CPA

Vice President, RediCarpet

COO

Fintech Company

VP of Strategy & Corporate Development

Software Company

Jamie Wiseman

Principal, Real Estate Development Firm

Senior Business Strategist

Transportation Company

Chief Operating Officer

Construction Company

SVP Operations

Software Company

Practice Manager

Services (non-Government)

Chief Executive Officer

Media Company

Managing Director

Investment Firm

Alison Inafuku

Accounting Manager, Tony Hawaii Automotive Group

Frequently asked questions

Is offshore medical coding compliant with HIPAA?

Yes. Every engagement is backed by a signed Business Associate Agreement, SOC 2 Type II certified delivery sites, quarterly HIPAA training for staff handling patient data, and facility-level controls including biometric access and a clean-desk policy.

How long until an offshore coder is productive?

First hire averages 21 days from job description to placement. Ramp-up after that depends on your specialty mix and how your clinicians document; coding for a single-specialty practice comes up to speed faster than a multi-specialty group.

Can offshore coders work in our EHR?

Yes. Coders work inside your existing EHR and encoder tools, under your access controls, with visibility limited to the records and fields the assigned task requires. No client data is stored on offshore servers.

How do you keep offshore coding accuracy up?

Accuracy checks are built into the batch rather than added at the end: a Coding Auditor reviews work before submission, and quality standards stay with you under the co-management model. Weekly account reviews cover quality alongside utilization.

Do you recruit medical coders with specific certifications?

Certification and experience requirements are yours to set. Connext recruits against your job description and endorses only the top 4% of applicants after vetting, so if a specific credential or specialty background is non-negotiable, it goes in the brief and is screened for before anyone reaches you.

What can an outsourced medical coder take off our desk?

Offshore coders assign codes from clinical documentation, handle charge entry, and audit completed work before it goes out. That covers the volume between the patient encounter and a clean claim, which is usually where the backlog sits.

Teams  we can help you build
Every client receives the full suite of Connext outsourcing services, enabling you to easily build and manage your offshore team

Our case studies

Scale Behavioral Health Revenue Cycle Operations Without Compromising Quality

See how a behavioral health billing company scaled from 37 to 66 facilities with strong reimbursement, compliance, and quality performance.

Find out more

Scaling Order Processing and Accounting Support for a Hawaii-Based Food Distributor

Build offshore teams for order processing, invoicing, picking tickets, and accounting support. Scale your food distribution business faster.

Find out more

They Were Already Offshoring. It Just Wasn't Working

See how a U.S. IT company replaced a costly contractor with a structured offshore service desk — starting with just two hires. Download the case study.

Find out more