White paper ·
Outsourcing 101
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Get real cost and performance data on onshore vs. offshore RCM staffing — fully loaded costs, quality benchmarks, and ROI by function. Download the report.
35%
Faster estimate turnaround
$180K
Saved in annual overhead
3 weeks
To onboard estimators
0
Missed bid deadlines
The RCM Staffing Benchmark Report gives CFOs, Revenue Cycle Directors, and healthcare operators real cost and performance data drawn from Connext's active client portfolio, not modeled projections, not industry surveys. It covers fully loaded cost comparisons across onshore and offshore RCM roles, quality benchmarks measured against HFMA, MGMA, and CAQH standards, and a practical framework for building the internal business case for a staffing model change.
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A company-wide hiring freeze left the client’s project teams without enough in-house estimators to keep pace with a growing pipeline of construction and engineering bids. In an industry where precise cost estimating is the foundation of effective project budgeting and resource allocation, every delayed estimate risked a missed submission deadline — and a lost contract.
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