Connext helps you hire ServiceNow developers, administrators, and platform engineers who work full time on your instance, in your sprints, and on your hours.
You interview, approve, and direct every hire. Connext handles recruiting, payroll, compliance, and secure facilities as your Employer of Record.
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21 days
Average time to first hire
Top 4%
Of applicants reach your interview shortlist
94%
Of hires still in place at 90 days
Quick answer
ServiceNow staffing is adding dedicated ServiceNow developers, administrators, and platform engineers to your team through a staffing partner, instead of waiting out a long direct hire or paying project-based consultants. At Connext, you interview, approve, and direct every hire, while Connext handles recruiting, payroll, compliance, and secure facilities as Employer of Record.
A Denver-based expense management software company. The company started with a small Connext pilot in 2022 while serving clients across North America, Europe, and Asia. The engagement grew to nearly 60 professionals across finance, client delivery, and technical implementation, including ServiceNow administrators who work inside the company's own workflows.
60
Professionals across finance, client delivery, and technical implementation, from a small Connext pilot in 2022
"Connext has been instrumental in helping us scale globally. Their team delivers consistently, adapts quickly, and has become an integral part of our success story."
Client Delivery Manager, Denver-Based Expense Management Software Company
Modules and roles
Show allIncident, problem, change, and request workflows, service catalog items, SLA definitions, and CMDB upkeep.
Case and knowledge management, employee portal content, onboarding and offboarding flows.
Security incident and vulnerability response workflows, plus risk and compliance configuration.
Hardware and software asset records, discovery data cleanup, license reconciliation.
Flow Designer flows, IntegrationHub connections, approvals, and scheduled jobs that replace manual handoffs.
Scoped applications, client and server scripting, and REST integrations with your third-party systems.
User and role administration, instance health checks, update sets, family release upgrades, and regression testing.
Nothing selected. Choose Modules or Roles, or show all.
1
We agree on modules, release version, integrations, seniority, and any certifications you require (such as ServiceNow Certified System Administrator or Certified Application Developer) before sourcing starts.
2
AI-supported screening, skills assessments, and an interview with the Connext team manager who will support your account narrow the field to the top 4% of applicants. First candidates arrive within 5 to 7 days.
3
Each candidate packet includes the resume, bill rate, interview notes, and assessment scores. You run the technical interview and make the final call.
4
Your team uses your instance, your access roles, your change process, and your sprint ceremonies, and reports to your platform owner. You decide what they can touch in ServiceNow; Connext secures the building and the workstation.
5
As Employer of Record, Connext runs payroll, HR, compliance, equipment, and facilities, with one in-country team manager per 50 employees, weekly account reviews, and U.S.-based Business Unit Managers on every account.
You interview every candidate on a shortlist built from the top 4% of applicants, and no one gets access to your instance without your approval.
94% of Connext hires are still in place at 90 days and 91% at six months, so your custom tables, scripts, and workflows aren't relearned every time a contract ends.
Connext holds SOC 2 Type II certification and is HIPAA compliant, with biometric access control, monitored workstations, documented access controls audited annually, and signed Business Associate Agreements for roles handling protected health information. Details on the Data Security and Compliance page.
As ServiceNow's own AI takes on more routine fulfillment, the people who configure, govern, and extend the platform carry more of the weight. That is why selection starts with your standards and ends with your approval, not a seat count.
Factor
Onshore Contract Staffing
Project-Based ServiceNow Consulting
Connext ServiceNow Staff Augmentation
Who picks the person
The agency submits contractors
The partner assigns its own consultants
You, from a shortlist built from the top 4% of applicants
Who directs the work
You, for the length of the contract
The partner's project manager, against a statement of work
Your platform owner, every day, in your sprints
What happens to instance knowledge
Leaves when the contract ends
Leaves when the project closes
Stays: 94% of hires in place at 90 days, 91% at six months
Security
Depends on the contractor's own setup
Depends on the partner's controls
SOC 2 Type II and HIPAA, biometric access, annually audited access controls
How you pay
Hourly rate plus agency markup
Fixed bid or time and materials per project
One monthly all-in rate per person, $0 upfront
ServiceNow runs the work your whole company depends on, so the people running ServiceNow should be ones you chose and can keep. Connext gives you that stable team, with recruitment, compliance, and paperwork already handled.
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